We are seeking an experienced Senior Case Manager to join one of Australia’s most trusted brands, working within a supportive and established self-insurance team.

Full Job Description

Manage a portfolio of claims with a focus on proactive case management within this worker’s compensation team. Managing end-to-end claims, with a mixture of front and tail claimswithin a self-insurance setting.

This is a permanent full-time role, with the office located in Ipswich, Queensland.

About the role

- Managing a portfolio within Queensland legislation, self-insurance and business requirements to reduce outstanding liabilities and achieve cost-effective RTW (return to work) outcomes.
- Engaging with key stakeholders to bring about understanding, involvement and continuous improvement with claims management.
- Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated and achieved

About you

- Previous experience in managing end to end workers compensation claims within QLD




- Empathetic professional with a sound understanding of strategic case management across a mixture of front and tail claims
- Confidence and influencing skills and comfortable making decisions and problem-solving
- Collaborative stakeholder management skills and enjoy regular interactions both internally and externally

Benefits

- Permanent full-time opportunity with career progression opportunities
- High Performing dedicated and supportive team setting
- Discounted food costs
- STI Bonus Structure and annual salary review
- Have the opportunity to make an impact and change whilst being supported by a national, wellbeing-focused business.

Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. For more information or to discuss this role and the benefits of working with our client in further detail please contact Rebecca Harris at [email protected] or (phone hidden)

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📌 Senior Case Manager - Self Insurance (East Ipswich)
🏢 Haylo People
📍 East Ipswich