At Montague Farm Medical Centre, we are committed to providing compassionate and comprehensive care to our community. Our team is comprised of dedicated professionals who are passionate about making a difference in the lives of our patients. We are currently seeking a Medical Receptionist who shares our commitment to excellence, to join our front office team.
:
The Medical Receptionist will be the first point of contact for our patients and plays a crucial role in managing the flow of the medical centre. This position involves a wide range of administrative duties including greeting patients, scheduling appointments, answering phone calls, managing patient records, and ensuring a smooth and welcoming environment for everyone who walks through our doors.
Key Responsibilities:
- Greet patients and visitors in a courteous and friendly manner.
- Schedule and confirm patient appointments and meetings using the Best Practice software.
- Answer and manage incoming calls, respond to inquiries, and provide general information to callers.
- Maintain confidentiality and security of patient health information at all times.
- Perform clerical duties such as filing, photocopying, transcribing, and faxing.
- Collect, verify, and update patient information.
- Prepare and handle all administrative paperwork.
- Process payments from patients and medicare.
- Liaise with healthcare professionals and ensure that all appointments are accurately scheduled.
Requirements:
- High school diploma or equivalent; further certification in medical administration is a plus.
- Proven work experience as a Medical Receptionist or similar administrative position.
- Proficiency in Microsoft Office Suite and experience with Best Practice Software.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information confidentially.
- Knowledge of medical terminology and healthcare operations.
- Empathy and the ability to interact with patients of diverse backgrounds.
What We Offer:
- A supportive and positive work environment.
- Market-competitive salary.
- Opportunities for professional development.
- A crucial role in the well-being of our community and patient care.
Job Type: Casual
Pay: $32.00 – $37.00 per hour
Benefits
- Professional development assistance
Ability to commute/relocate:
- Pooraka SA 5095: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical receptionist: 2 years (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
📌 Senior Medical Receptionist / Medical Receptionist (Pooraka)
🏢 Montague Farm Medical Centre
📍 Pooraka
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