National Head of Customer Experience & Strategy (New South Wales)

National Head of Customer Experience & Strategy (New South Wales)

16 Sep
|
Talentpath Recruitment
|
New South Wales

16 Sep

Talentpath Recruitment

New South Wales

Job Description

The Smith Family is seeking a National Manager Customer Experience & Strategy to lead a national CX function, aligning supporter insights with Marketing, Philanthropy and Fundraising aims. You will guide a multi-disciplinary team in delivering exceptional supporter experiences and driving long-term engagement across Australia.

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This leadership role focuses on outcomes, continuous improvement and cooperative change, in a not-for-profit environment that values impact and innovation.

📌 National Head of Customer Experience & Strategy (New South Wales)
🏢 Talentpath Recruitment
📍 New South Wales

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