Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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Sydney Distribution Centre | $31.11ph + Super | Monday–Friday

O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting chance.

You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.

Why Build Your Career with O’Brien®

- $31.11 per hour + Super
- Dayshift: 7:00am–3:00pm, with flexibility when operational needs change
- Ongoing training, development and internal career pathways
- Supportive, inclusive team culture
- Incentive & recognition programs
- Community service & volunteering leave
- Employee discounts across O’Brien® services & partner brands
- Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth

What You’ll Be Doing

- Provide warm, professional customer service face‑to‑face and over the phone
- Check stock availability using internal systems
- Process EFTPOS payments
- Complete general administration duties
- Maintain accurate stock spreadsheets




- Create and confirm pick slips
- Complete invoicing and basic reporting
- Book and consign transport when required
- Build strong internal and external stakeholder relationships

Additional Responsibilities

Alongside core warehouse administration, you will also:

- Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met
- Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
- Process Wholesale credit notes, confirm returns and assist with specific Wholesale admin tasks when required
- Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
- Arrange driver accommodation bookings and maintain accurate records
- Assist with new starter and casual onboarding, including induction paperwork and documentation
- Undertake cross‑training in Containers, developing capability to support container workflows and provide coverage when needed
- Provide general DC administrative support, including data entry, reporting, filing and assisting other teams during busy periods

About You

- Excellent written and verbal communication skills




- Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
- Strong customer service capability
- Ability to thrive in a fast‑paced environment
- Excellent time management and attention to detail
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Able to work autonomously and collaboratively
- A desire to learn, grow and build your career with O’Brien® Glass

The Perks

- Friendly and supportive team
- Ongoing learning and development
- Reward and recognition programs
- Genuine career development opportunities

You must have Full Australian Work Rights to be considered.

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

📌 Warehouse Administration Officer (Australia)
🏢 Obrien
📍 Australia