Job Description

## Marketing Operations & Traffic ManagerApply: National Support Office: Full time: Posted Today: End Date: October 14, 2026 (29 days left to apply): JR018481Since 2024, 7-Eleven Australia has joined 7-Eleven international to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores.

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We have bold plans in Australia and a lot of opportunity for someone who wants to be part of a growing retailer with a global footprint.* **Vibrant Open Office in Richmond.** Work in a dynamic, collaborative space that sparks creativity* **Work Your Way.** Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds* **Make a Difference.** Take a paid day off each year to volunteer for a cause you're passionate about* **Fuel Your Day.**Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee* **Family Comes First.** Get up to 15 weeks of paid parental leave for the primary carer and up to 4 weeks for concurrent leave, so you can focus on what matters most* **Stay Social & Connected**. Join our Social Club and Open Committee for regular events, celebrations, and fun activities* **Grow Without Limits.**Access unlimited LinkedIn Learning courses and invest in your personal and professional developmentWe are human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career.

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Through our agile structure, we enable our employees to drive their own work with a lot of autonomy, and very importantly - have fun along the way! We have reimagined what work means for our people and, with a focus on agile innovation, our exciting current way of working is designed to increase collaboration, provide greater flexibility, and deliver rewarding, new career opportunities.**About our Role**The Marketing Operations & Traffic Manager is responsible for coordinating the flow of work across the marketing and creative teams, ensuring projects are resourced, prioritised, and delivered effectively.

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The role combines day-to-day traffic management with operational support, reporting, workflow governance,



and process improvement to enable efficient delivery of creative and marketing work.**Key Responsibilities****Traffic & Workflow Management (60%)*** Own the day-to-day traffic management of creative and marketing work across the team, ensuring priorities are aligned to business needs and agreed service levels.* Partner with the Creative Account Manager to manage incoming work, validate brief readiness, and coordinate the flow of projects through the team.* Allocate work across available resources, balancing workloads, deadlines, priorities, and capability requirements.* Maintain visibility of team capacity and resource availability, proactively identifying scheduling conflicts, bottlenecks, and delivery risks.* Manage workflow systems and project boards, ensuring accurate project status, timelines, and task ownership.* Facilitate daily stand-ups and workflow meetings to drive alignment, accountability, and delivery progress.* Monitor project timelines and milestones, ensuring actions are completed and stakeholders are kept informed.* Escalate delivery risks, resource constraints, and priority conflicts to support timely decision-making.**Operations & Continuous Improvement (40%)*** Maintain operational data and workflow systems to ensure accurate reporting and business visibility.* Support the preparation of capacity, workflow, utilisation, and performance reporting.* Champion consistent workflow standards, processes, and governance across the team.* Administer and support operational tools and platforms used by the creative and marketing teams.* Maintain process documentation, templates, and team knowledge resources.* Support onboarding, training,



and adoption of operational processes and ways of working.* Identify recurring workflow challenges and recommend improvements to increase efficiency and effectiveness.* Provide operational insights and recommendations to the Marketing & Creative Operations Lead to support planning, prioritisation, and continuous improvement initiatives.**Skills & Experience Required*** Minimum 3 years' experience in traffic management, resource management, project coordination, or creative operations.* Robust understanding of workflow management within a creative, marketing, agency, or in-house team environment.* Experience managing competing priorities and coordinating multiple projects simultaneously.* Excellent stakeholder management and communication skills, with the ability to influence and collaborate across teams.* Strong organisational skills with high attention to detail and a proactive approach to problem-solving.* Experience using project and workflow management platforms such as monday.com, Asana, Jira, Workfront, or similar.* Ability to interpret operational data and reporting to support decision-making and continuous improvement.* Comfortable working in a fast-paced environment with changing priorities and deadlines.* Continuous improvement mindset with a focus on efficiency, delivery excellence, and customer experience. *At 7-Eleven our people are at the heart of everything we do. We are committed to creating a workplace that fosters inclusion and celebrates diversity. We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity.

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We are proud to be a Diversity Council Australia Inclusive Employer 2025-2026 and Gold Accredited with the Australian Workplace Equity Index.**At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process.

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If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at* *[email protected]**.**\*\* Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned. \*\**

📌 Marketing Operations & Traffic Manager (Victoria)
🏢 7-Eleven - Springfield, QLD
📍 Victoria