Job Description

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired.

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We're building the team and now seeking a Venue General Manager to lead our much loved Windsor Yo-Chi venue. Right in the heart of one of Melbourne's busiest, most vibrant precincts. Filled with good vibes and often lines out the door!

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Lead from the front, create exceptional guest experiences, and run the venue smooth as swirl. Inspire and grow a strong team, champion quality and safety, and take full ownership of your venue's performance and results.

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If your driven by empowering people, building high performing teams and making real impact, we want you on our team!

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What You'll Be Doing

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- Lead by example - deliver outstanding guest experiences and set the standard for your team.
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- Coach & inspire - motivate and develop your team to perform at their best.
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- Drive standards - uphold excellence in service, quality, safety, and presentation.
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- Financial accountability - manage labour, COGS, and P&L; to deliver solid results.
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- Build culture - recruit, train, and retain top talent, fostering a positive, high-performing team.
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- Community focus - connect with the local area through events and partnerships to grow the Yo-Chi love.
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Why Yo-Chi?

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- Competitive salary + quarterly bonuses - your results and leadership are recognised and rewarded.
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- Give back together - enjoy 2 paid volunteer days each year to make a difference with your peers.
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- Career acceleration - we're not just opening venues, we're developing leaders.
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- Flexible roster - Both day and night shifts.
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- Free Yo-Chi every shift (plus generous discounts) - CHI-LICIOUS!
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- Culture worth sticking around for - team dinners, activities, and connection at the heart of everything we do.
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- Wellbeing first - access to our Happiness Hub for wellness, learning, and support.
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- Booming brand energy - be part of one of Australia's fastest-growing hospitality groups.
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Who we're looking for:

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- An experienced leader in hospitality or retail, ideally with high volume or multi-site management experience.
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- Confident in managing financial performance (labour, COGS, budgets, P&L;)
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- Energetic, resilient, and motivated to grow with Yo-Chi.
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Check out our website, follow us on Instagram @iloveyochi, or swing by a venue and soak up the vibes!

📌 Venue General Manager (Williamstown)
🏢 Yo-Chi Frozen Yogurt
📍 Williamstown