RACS in Melbourne and across major Australian cities seeks an senior executive to own the end-to-end member journey and deliver a best-in-class member experience. You will design and implement a recent Member Experience and Growth operating model, with clear governance, service standards, and capabilities, ensuring measurable improvements.
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You will lead stakeholder engagement, monetization and retention strategies, while leveraging Microsoft Dynamics CRM to personalize communications and drive
📌 Senior Member Experience & Growth Lead (City of Gold Coast)
🏢 Surgeons
📍 City of Gold Coast
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