Infosys in Sydney is seeking a Major Incident Management Team / Operations Lead to drive the end-to-end incident lifecycle across a multi-supplier SIAM ecosystem. You will lead incident responders, coordinate bridges, and ensure rapid service restoration for critical P1/P2 incidents while maintaining clear stakeholder updates.
You'll oversee governance, logging in ServiceNow, and performance reporting, with a solid focus on continuous improvement, cross‑vendor accountability, and operational
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📌 Senior Major Incident Command Lead (New South Wales)
🏢 Infosys
📍 New South Wales
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