The Associate Director, Customer Success role at S&P; Global sits in Australia and leads the APAC Customer Success team to drive adoption, retention and expansion across the Oceania region. You will coach six CSMs, manage escalations, partner with commercial teams, and use Salesforce and Gainsight to optimize outcomes, delivering measurable value to customers and stakeholders.
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Travel within APAC is required; solid communication and strategic thinking are essential to align regional initiatives
📌 APAC Director of Customer Success & Growth (Perth)
🏢 S&P Global
📍 Perth
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