MCM House creates beautiful, modern furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with premium textiles, reflecting our commitment to quality and thoughtful craftsmanship.
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ABOUT THE ROLE
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We're seeking an experienced Showroom Manager to lead our Balgowlah showroom team. This is an exciting opportunity to drive business growth while building a high-performing team in a agile, customer-focused environment.
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You'll take ownership of showroom operations, sales performance, and team development while delivering exceptional customer experiences that build long-term client relationships.
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KEY RESPONSIBILITIES
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- Lead and manage showroom operations, ensuring exceptional customer service standards
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- Develop and execute sales strategies to drive revenue and exceed targets
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- Mentor and coach team members to achieve peak performance
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- Process orders and manage client inquiries through Shopify with precision
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- Oversee showroom presentation, visual merchandising, and stock management
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- Coordinate with logistics and warehouse teams for seamless operations
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- Track client interactions and provide insights on customer trends
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ABOUT YOU
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- Proven showroom or retail management experience (preferably furniture/premium lifestyle brands)
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- Strong leadership and sales coaching skills with track record of exceeding targets
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- Passion for exceptional customer service and design/furniture interest
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- Excellent communication and relationship-building abilities
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- Proactive, hands-on approach with solutions-focused mindset
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- Available to work weekends with flexible scheduling
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- Keen eye for detail and brand presentation standards
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- Experience in the furniture industry
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PERKS AND ADVANTAGES
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- Uncapped commissions + performance incentive
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- Career growth and leadership development opportunities
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- Collaborative environment with passionate, talented team
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- Industry networking with Architecture & Design professionals
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- Inclusive culture that celebrates diversity
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📌 Showroom Manager (New South Wales)
🏢 MCM House
📍 New South Wales
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