Level 2 IT Support Engineer | Hybrid Melbourne MSP (Victoria)

Level 2 IT Support Engineer | Hybrid Melbourne MSP (Victoria)

16 Sep
|
Hd It
|
Victoria

16 Sep

Hd It

Victoria

Job Description

HD IT is seeking an experienced Level 2 Service Desk Engineer based in Melbourne to support a growing client base. The role blends onsite and remote support, handling escalations, incidents, and requests with a focus on uptime and customer satisfaction.

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You will work in a agile MSP setting, resolving issues across Windows desktop environments, AD, Office 365, server infrastructure and network devices, while maintaining SLA commitments and contributing to knowledge sharing within the team.

📌 Level 2 IT Support Engineer | Hybrid Melbourne MSP (Victoria)
🏢 Hd It
📍 Victoria

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