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- Robust experience in Business Analysis within Utility, Energy, Electricity, or Field Service industries.
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- Understanding of Outage Management Systems (OMS) and utility operations.
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- Knowledge of Field Service Management processes:
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- Work Order Management
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- Scheduling & Dispatch
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- Service Operations
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Technical Skills
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- Experience with OMS, FSM, GIS, SCADA, CIS, EAM, or ERP integrations.
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- Familiarity with APIs, data mapping, system integrations, and workflow automation.
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- Experience with Power BI, SQL, Azure, Dynamics 365, Salesforce, or similar platforms is advantageous.
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- Knowledge of Agile tools such as Azure DevOps or Jira.
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Business Analysis Skills
📌 Senior Business Analyst (Victoria)
🏢 FR Consultancy
📍 Victoria
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