Fluidra is seeking an Account Manager in Keysborough, VIC!

About Fluidra

At Fluidra, we create the perfect pool and wellness experience, responsibly. With a presence in over 45 countries, our Australian team of 500+ staff is growing fast. We pride ourselves on our inclusive, supportive culture where values guide everything we do.

Our Benefits

- Great working environment
- Ongoing training, support and development
- Commitment to wellbeing – Employee Assistance Program & yearly flu shots
- Staff discounts, Reward and Recognition Programs
- Great perks such as a company bonus scheme, birthday leave & social events

What You Will Contribute

- Actively sell and promote all Fluidra Pool Care product ranges to Pool Shops, Mobile Pool Services and Pool Builders to achieve sales and margin targets within the defined territory.
- Drive territory growth through a structured approach to account management, new business development, and opportunity identification, aligned to group sales strategies.
- Develop and execute customer-specific sales plans, including training, promotional programs, reward and recognition initiatives to grow share of wallet.
- Plan and manage a disciplined weekly call cycle within CRM (Salesforce), ensuring effective coverage of priority customers and identified opportunities.
- Record all customer interactions in Salesforce in line with company expectations, including accurate contact management, activity tracking and opportunity updates.
- Identify, develop and convert new business opportunities while maintaining and growing existing customer relationships.
- Negotiate and implement sales targets,



trading terms and promotional programs with key customers in line with company process, pricing and margin expectations.
- Ensure all company pricing policies, account terms and trading conditions are adhered to and clearly understood by customers.
- Support the Head of Retail Key Accounts in franchise growth initiatives, including facilitating discovery days and overcoming customer objections.
- Execute and support marketing and sales programs, ensuring strong in-market activation including POS, merchandising and promotional displays.
- Deliver product and technical training to customers, continuously building personal product knowledge and capability.
- Provide regular and accurate market feedback, including competitor activity, customer insights and emerging opportunities.
- Maintain structured territory planning, including pipeline development, opportunity tracking and strategic account prioritisation.
- Prepare and submit weekly and monthly activity and performance reports to the Regional Manager.
- Represent Fluidra professionally at all times, including customer interactions, trade events, and industry engagement.
- Organise and attend trade shows, retail exhibitions and industry events to promote Fluidra products and strengthen market presence.




- Build and maintain strong relationships across the industry, developing referral networks and enhancing Fluidra’s brand reputation.
- Assist in resolving customer issues and complaints in a timely and skilled manner.
- Contribute to cross-functional collaboration across sales, marketing and product teams to support broader business objectives.
- Support the recovery of lost business and drive growth through consistent, disciplined engagement within the territory.
- Maintain a positive team environment aligned with Fluidra values and contribute to team success.

What We Seek

- Previous experience in a business development or sales management capacity – highly desirable in the FMCG or Manufacturing environment
- Demonstrated ability in time management skills including planning and prioritizing
- Relevant sales, business, or industry experience is essential.
- Formal qualifications in Business, Sales, Marketing or a related field are advantageous but not required.
- Demonstrated capability in account management, territory planning, and customer engagement will be considered in place of formal qualifications.
- Strong influential communicator – both written and verbal, with a positive and resilient attitude
- A positive “can do” attitude and ability to achieve targets and deadlines
- Ability to create and maintain strong relationships within the pool industry
- Strong understanding of best practice and key points of profit in the pool/spa industry
- Technically competent
- Strong computers skills with proficiency in MS Office including Word and Excel

📌 Account Manager (Melbourne)
🏢 Fluidra
📍 Melbourne