Expression of Interest | Administration & Case Management | Insurance Repairs | Growth and Stability | High Performing Builder

Responsive Building is a high-performing insurance repair builder delivering quality outcomes across Queensland and New South Wales.

We are recognised for our strong culture, stability, and commitment to excellence.

Backed by established Tier One client partnerships and long-term contracts, we are experiencing sustained growth. This delivers genuine stability, robust systems, and excellent long-term career opportunities within a well-established and reputable builder.

Due to continued growth and increasing project demand, we are inviting Expressions of Interest from experienced administration and case management professionals who are interested in joining our team.

We are looking for capable, organised, and solutions-focused professionals who can thrive in a fast-paced environment and contribute to the continued success of our business.

The Opportunities

Depending on your experience, skills and suitability, opportunities may be available across our Administration and Case Management functions.

Administration opportunities may include:

- Providing administrative and operational support
- Managing data entry, documentation, records, and correspondence
- Supporting customer enquiries and maintaining professional communication
- Coordinating appointments, scheduling, and follow-up tasks
- Assisting internal teams with day-to-day administration
- Maintaining accurate information across business systems
- Supporting the efficient flow of information between internal teams, clients, and stakeholders

Case Management opportunities may include:

- Coordinate insurance repair projects from approval through to completion
- Manage scheduling, workflow, and project administration with accuracy and structure
- Maintain clear, professional communication with clients, insurers, supervisors, and trades




- Drive progress across multiple projects while ensuring timelines, quality, and KPIs are met
- Proactively resolve issues to maintain momentum and achieve positive outcomes
- Maintain accurate job information and ensure outstanding actions are followed through

About You

We are interested in hearing from professionals who have:

- Proven experience in administration, customer service, case management, insurance repairs, construction, property, claims coordination, or a related field
- Strong communication and stakeholder management skills
- Excellent organisation and attention to detail
- The ability to manage competing priorities in a fast-paced environment
- A professional, accountable, and solutions-focused approach
- Confidence working with computer systems and learning new software
- The ability to work independently while contributing positively to a high-performing team
- Experience with PRIME software highly regarded for case management opportunities
- Relevant industry qualifications advantageous

What We Offer

- Secure, long-term opportunities backed by major industry contracts and ongoing project demand
- Competitive remuneration aligned with experience and the position offered
- Genuine career development and progression opportunities within a growing business
- Supportive, family-oriented culture where people are valued and supported
- Flexible work arrangements where operationally suitable
- Robust systems and established processes
- Access to Employee Assistance Program (EAP) support and wellbeing services

Expression of Interest





If you are an experienced administration or case management professional looking for a stable opportunity with a respected, high-performing builder, we would like to hear from you.

When applying, please indicate whether you are primarily interested in Administration, Case Management, or are open to either opportunity.

Your application will be reviewed based on your experience, skills, and suitability for current and upcoming opportunities within Responsive Building.

Apply Now

Submit your resume outlining your experience and the type of prospect you are interested in. We look forward to hearing from you.

Responsive Building is a merit-based employer committed to equal opportunity.

Company Overview

Overview: Responsive Building is a premier construction company specialising in providing bespoke building services, insurance claim management, and repair solutions throughout Queensland and New South Wales. Our commitment is to provide nothing short of excellence, ensuring efficiency and cost-effectiveness for our valued clients. Our services include emergency response, building design and construction, and disaster maintenance. We are proactively invested in industry advancements to ensure we are on the leading edge of the services we can offer our clients. Our People: Responsive Building relies on a skilled and diverse team to execute projects efficiently and to the highest standards. Our team includes labourers, roof plumbers, carpenters, qualified master builders, repair coordinators, supervisors, administrators, bookkeepers, accountants, estimating managers, construction managers and operations managers. Each team member plays a crucial role, from managing finances and administrative tasks to overseeing construction operations and ensuring quality control. For further information about Responsive Building, please visit: https://www.responsivebuilding.com.au/.

📌 Administration and Case Management - Expression of Interest (Hillcrest)
🏢 RESPONSIVE BUILDING
📍 Hillcrest