About the role

ClarityNT is a boutique accounting and advisory firm providing accounting, taxation, bookkeeping, payroll, audit and business advisory services to clients across the Northern Territory and beyond. We have extensive experience supporting Aboriginal corporations, not-for-profit organisations, schools, incorporated associations and small businesses. Our Practice is based in Alice Springs, with team members working both locally and remotely across Australia. Working from our Alice Springs office, you will play an key role in supporting our wider team, helping to keep client jobs, workflows and communication moving efficiently. You will help keep the day-to-day operations of the Practice running smoothly while keeping our team connected and organised across locations.

Key responsibilities:

- Manage client jobs, workflows, deadlines and job information within Practice management systems.
- Coordinate new client onboarding, proposals, engagement documentation, identity verification and system setup.
- Prepare, issue and follow up client documentation, forms and e-signing requests, and follow up outstanding information, approvals and payments.
- Coordinate tax and business return appointments, BAS and lodgement processing, and ATO correspondence.
- Maintain accurate client and Practice records, including filing, archiving and secure disposal.
- Manage debtor follow-up and escalation, including failed payments.
- Manage phones, inboxes, mail and visitors, and support the Managing Director, Practice Manager and wider team with day-to-day administration.




- Coordinate office requirements and liaise with IT providers and other external suppliers.
- Assist with Practice software, cybersecurity, compliance and WHS administration, including first-level IT support.
- Maintain and improve administrative procedures, systems and workflows, and handle client and Practice information securely.

About you

- Minimum three years' experience in administration, practice support or a similar role.
- Highly organised, able to manage competing priorities and deadlines with minimal supervision.
- Proactive and self-directed, with sound judgement on when to escalate issues.
- Tech savvy, comfortable learning new cloud-based systems and troubleshooting routine issues.
- Strong attention to detail and follow-through, chasing up others when needed.
- Clear, professional communicator with colleagues, clients and external providers.
- Experience with multiple business systems and cloud-based tools is highly regarded.

How to Apply

Please submit your application through Seek, including your current resume, a cover letter outlining your relevant experience and why you're interested in this opportunity, and details of professional referees. We kindly ask that you don't contact our office regarding this position - all applications must go through Seek. We respectfully ask that recruitment agencies not respond to this advertisement. We thank all applicants for their interest, however, only shortlisted candidates will be contacted.

Employment is subject to a National Police Check, ClarityNT's pre-employment screening (including AML/CTF checks), and satisfactory reference checks.

📌 Administrator (Alice Springs)
🏢 Clarity NT
📍 Alice Springs