Overview

Work Type: Ongoing - Full-time Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/00376827

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+

equality, veterans, women and youth. The work we do perks thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and

Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE The officer supports the delivery, enhancement and continuous improvement of reporting, business processes and systems within the Service Agreement Performance Branch.

The role combines reporting and data analysis capabilities with business analysis skills, working closely with business stakeholders,



technical teams and other analysts to understand business needs, translate requirements into practical solutions, and support the delivery and testing of reporting and system improvements.

The position also collaborates with stakeholders and contributes to the design, development and testing of business improvement and reporting enhancements to streamline and automate analytical functions.

ACCOUNTABILITIES INCLUDE

- Participate in gathering business requirements, implementation and continuous improvement of systems, tools and processes that enhance data capture, analysis and reporting capability.
- Work collaboratively with stakeholders, technical teams and system owners to identify gaps, resolve issues and improve business processes.
- Support the integration and connection of business systems, reporting, platforms and data sources to enable reliable and efficient reporting.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Applications close Tuesday 29 September 2026 at 11.59pm

Posted

15 September 2026

📌 Adviser (Melbourne)
🏢 Victorian Government
📍 Melbourne