Embrace the free-spirited femininity of Chloé in our new Sydney boutique! We're seeking a Part-Time Sales Associate to embody our brand and create a truly exceptional shopping destination.

HOW WILL YOU MAKE AN IMPACT?

A Chloé Sales Associate is an ambassador of the Maison, who actively welcomes every guest into the Chloé family. Your role is to act as a trusted advisor and a reliable team player that thrives to provide the most seamless client experience whilst delivering sales productivity within your scheduled hours.

Client Relationship Management:

- Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
- Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
- Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.

Omnichannel Business Partnership:

- Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
- Drive sales by mastering omnichannel tools and providing seamless customer experiences.
- Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.

Operational Excellence:

- Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.




- Ensure productive after-sales processes, proactively addressing client concerns and resolving issues promptly.
- Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

- An experienced Sales Associate / Stylist with a proven track record in luxury retail.
- A strong team player with excellent communication and interpersonal skills.
- A results-oriented individual with a passion for exceeding targets.
- Deep understanding of CRM strategies and clientelling techniques.
- An individual committed to providing exceptional customer service and building lasting relationships.
- Strong operational skills and attention to detail.

HOW DO WE KEEP YOU SMILING? As a significant member of the Chloé community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers:

- Initial screening call with Richemont Talent Team
- Interview with the Hiring Manager
- Interview with the HR Manager
- Interview with the Regional Team

📌 Chloe Part-Time Sales Associate (Sydney)
🏢 Richemont Australia
📍 Sydney