Be the reason our customers feel confident about their financial future.

At MyState, we put people and communities first. Every interaction matters, and the work you do will help customers achieve their goals with confidence.

We're looking for enthusiastic, customer-focused individuals to join our branch network. With opportunities available across multiple locations, you'll be part of a supportive team that delivers outstanding service and helps customers move forward with confidence every day.

Whether you're seeking a full-time career opportunity or part-time flexibility, we'd love to hear from you.

About the Role

As a Customer Service Representative, you'll create positive and memorable experiences for customers across our branch network. You'll support customers with their everyday banking needs, help them navigate digital banking solutions, and identify opportunities to connect them with products and services that can support their financial goals.

No two days are the same, and you'll be supported from day one with training, coaching, and development opportunities to help you succeed.

Key Responsibilities

- Deliver accurate and efficient service across a range of everyday banking transactions.
- Create positive customer experiences through friendly, professional interactions.
- Assist with managing customer flow and maintaining an efficient service environment.
- Understand customer needs and introduce products and services that provide genuine value.
- Support customers to confidently use digital banking channels, including ATMs, payments, and Internet Banking.
- Resolve customer enquiries at first contact wherever possible, escalating when required.
- Adhere to MyState's policies, compliance requirements, and risk management frameworks.
- Work collaboratively with colleagues across the branch network to achieve customer and business outcomes.
- Continuously build your knowledge and capability through ongoing learning and development.

About You





You're passionate about helping people and take pride in delivering exceptional customer service.

You'll bring

- Experience in retail, hospitality, sales, banking, or another customer-facing environment.
- Strong communication and relationship-building skills.
- A customer-first mindset and a genuine desire to help others.
- Confidence using technology and learning new systems.
- Strong problem-solving skills and attention to detail.
- The ability to work towards individual and team goals.
- A positive attitude, adaptability, and willingness to learn.

If you've built your customer service skills in another industry and are looking for a new challenge, we'd love to hear from you.

Why Join MyState?

At MyState, we invest in our people and support them to build meaningful, long-term careers.

What We Offer

- Career pathways across branch leadership, banking, wealth, and corporate support functions.
- Ongoing learning, development, and career growth opportunities.
- A supportive and inclusive workplace where your contribution is valued.
- Staff discounts with hundreds of retailers.
- Parental leave benefits to support you and your family.
- A friendly culture that genuinely cares about customers, communities, and each other.
- The chance to make a real impact in the communities we serve.

Apply Now

If you're passionate about helping people, enjoy learning new skills, and want to be part of a purpose-driven organisation that puts customers first, we'd love to hear from you by Monday 28th September 2026.

Employment with MyState is subject to background checks including Bankruptcy, Police and Credit check to verify your suitability to work in the finance sector.

MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.

📌 Customer Service Representative - South Tasmania (Glenorchy)
🏢 MyState
📍 Glenorchy