We're a growing print, design and promotional products business in the heart of Sydney CBD, and proud winners of the 2025 Franchise of the Year for NSW, SA & VIC award .
Due to strong growth we're looking for an experienced Customer Service Coordinator to join our supportive team.
Key responsibilities
- Respond to customer enquiries via phone, email and website
- Process quotes and orders accurately and on time
- Liaise with production and third-party suppliers
- Handle returns and resolve issues for positive customer outcomes
- Manage general admin, orders and deliveries
About you
- Minimum 3 years' customer service experience (print or promotional products preferred)
- Positive, customer-first attitude with solid drive
- Excellent written and verbal communication skills
- Ability to multitask and work well both independently and in a team
- Proficient in Office 365; experience with Quote & Print (or similar) MIS ideal
- Strong problem-solving skills and willingness to learn
Benefits
- Competitive salary + quarterly OTE bonus
- Collaborative, fun office environment
- Work from home after 12 months
- Training and career development
📌 Customer Service Representative (Sydney)
🏢 Worldwide Sydney CBD Wynyard
📍 Sydney
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