Primary Purpose:

- This role oversees the demand & supply planning and overall demand fulfilment processes, including the creation of demand projections, capacity planning, and fulfilment planning activities
- This position is a key driver in creating and managing the true customer/consumer demand signals by which the organisation aligns supply chain and company resources. The demand planner is tasked with using data insights to improve forecast accuracy. This person is a hands-on worker who will drive the creation of a demand forecast and work with other functional teams.

Key Responsibilities / Accountabilities:

- Manage statistical forecast exceptions by utilising demand-planning exception reports to identify and fix potential issues.
- Collect past/future demand factors (distribution gains/losses, price changes, new/discontinued products and promotion plans, for example) from sales and marketing and forecast/model their impacts on demand.
- Escalate identified critical areas of supply where future shortages may occur.
- Ensure accuracy of all Material Master Data such as lead times, purchase price and ensure any changes occur.
- Recommend shipping method changes with associated costs for immediate issues and mid-term improvements.
- Determine and communicate forecast range, with consensus demand, potential upside chance and downside risk, to the demand management.
- Develop,



monitor and communicate reports on changes and forecast accuracy to business unit and supply chain organizations, while driving continuous improvement.
- Make recommendations to enhance business processes and identify opportunities to improve operational efficiencies.
- Adhere and keep updated on all policies and procedures.
- Perform other duties as required.

Competencies (attitude, skills, typical qualifications and experience):

- Requires knowledge of Supply Chain Concepts, preferably specializing in Planning.
- Excel skills at an intermediate level
- The ability to maintain and increase process efficiency by analyzing and reporting available data
- Requires a basic knowledge of relevant business nature and practices in a professional field.
- Systems skills including Excel, PowerPoint, SAP
- Able to foster relationships with cross functional partners
- Change management skills
- Strong communication and verbal skills
- Dedicated in providing superior service to respective stakeholders
- Ability to relate tasks to the ‘big picture’ and communicate accordingly
- Ability to develop strong working relationships with stakeholders and customers through effective interpersonal and influencing skills
- Ability to work under pressure and manage conflicting priorities
- Master Data Maintenance
- Cross Training / Procurement & Supply Chain Officer
- Capitalisation
- Fixed Asset Register
- Maintaining Serial Number Register Master File

📌 Demand Planner (Chermside)
🏢 Fresenius Medical Care
📍 Chermside