Ready to be the heartbeat of our workforce?

Diversicare is looking for a sharp experienced preferably in the aged care/disability sector, people-focused Rosterer/Scheduler to become the go-to person for workforce scheduling and staff coordination across our Community Aged Care service. If you thrive on organised chaos, love problem-solving on the fly, and genuinely enjoy building relationships with staff, this role is for you.

As our Employee Liaison Scheduler, you'll be the central link between our workforce and the clients they support — keeping rosters running smoothly, staff informed and engaged, and operations on track.

What You'll Own

Employee Liaison & Support

- Be the first point of contact for staff on availability, rostering and shift questions
- Keep employee records accurate and current — availability, qualifications and leave
- Support current starters through the rostering side of onboarding
- Proactively communicate roster changes, updates and shift opportunities

Rostering & Coordination

- Build and manage rosters that meet client needs while balancing operational and workforce demands
- Cover a small on-call component (paid) — approximately 1 in 4 weekends — to keep support running when it's needed most
- Build genuine, trust-based relationships with staff that drive engagement and retention

Timesheet & Payroll Coordination

- Reconcile timesheets against rostered hours daily
- Resolve discrepancies with staff and managers quickly and professionally
- Ensure timesheets are approved accurately and on time, every payroll cycle

Systems & Compliance

- Maintain high data integrity across rostering and client management systems (e.g. Sarah Solutions)
- Track staff compliance — certifications, screenings and more
- Generate reports on rostering, attendance and workforce metrics

What You Bring

• Proven experience in high-volume rostering,



scheduling or coordination

- Healthcare, aged care or community services experience (highly desirable)
- Confidence with rostering systems and Microsoft Office, especially Excel
- Strong interpersonal skills and the judgement to manage sensitive situations with professionalism
- Sharp organisational skills, time management and an eye for detail
- A cool head under pressure and a knack for practical problem-solving
- Understanding of modern awards and industrial agreements (aged care or community sector a plus)
- Comfort and confidence working across a culturally diverse workforce

Why Diversicare?

Since 1989, Diversicare has delivered culturally appropriate in-home care, supporting older people and people with disability, alongside health education and resources for consumers and aged care providers. As a division of ECCQ, we carry forward a proud history of advocacy for multicultural communities dating back to 1976. We take our responsibility to keep our clients, residents and workplaces protected seriously, and we're committed to a workforce that reflects the diversity of the communities we serve. We welcome applications from Aboriginal and/or Torres Strait Islander people, people from CALD and LGBTQIA+ communities, and people with disability.

What's in it for you:

- Competitive remuneration
- Generous salary packaging benefits
- Employee Assistance Program
- A central very modern Indooroopilly location, close to public transport
- Great inclusive culture

Apply Now

Don't just take a job — take a role where you'll genuinely make a difference every single day. If you're ready to bring your rostering expertise to a purpose-driven, community-focused organisation, we want to hear from you.

Apply today with your Cover Letter and Current CV to be considered. Applications without a cover letter will not be accepted.

Only shortlisted applicants will be contacted. No agencies please.

📌 Experienced Rosterer/Scheduler (EMPLOYEE LIAISON SCHEDULER) (Indooroopilly)
🏢 The Ethnic Communities Council of Queensland
📍 Indooroopilly