Job Description

## Administration ManagerApply: Lismore & Far North Coast NSW: Full time: Posted Today: End Date: October 30, 2026 (30+ days left to apply): JR002953**Bolton Clarke Group**one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.

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Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.**The Role** The Administration Manager is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home.**The key focus of the role will be to:*** Provide overall administrative support that effectively contributes to the successful operation of the home* Manage sales enquiries from prospective residents, families and referrers* Conduct high-quality tours, converting enquiries into admissions through effective relationship management.* Develop and maintain referral partnerships with hospitals, discharge planners, GPs, allied health professionals, and community groups.* Promote available resident services, packages and lifestyle offerings, ensuring residents are aware of and can access options that best meet their needs* Oversee/manage the front desk reception/concierge* Roster Management and Employee Compliance* Resident Admission record and documentation management* Ensure all home administration supplies, and equipment is maintained and consistent with requirements* Record and expense management* Coordinate meeting, minutes and action items**To be successful*** Recent and strong experience in an Administration role (aged care or healthcare desirable)* Proven sales and customer service experience* High proficiency in the use of all Microsoft Office Suites,



including Excel knowledge (essential)* Experience with rostering management and hiring processes preferred* A caring and kind manner and be comfortable interacting with residents and their families* Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable)* Highly organised & able to effectively manage and prioritise multiple tasks* Ability to maintain a high level of confidentiality at all times* Valid working rights in Australia* Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)**About this location:**Heritage Lodge, a 103 bed residential aged care facility located in Murwillumbah in the Tweed Shire, 13km south of the Queensland border.

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Surrounded by homely comforts and beautiful gardens, we enjoy a close-knit community that feels more like a family. **Why Work For Bolton Clarke:** * Excellent work/life balance with shifts that suit your personal needs* A caring team workplace with strong clinical and allied health support* Career progression and development opportunities* **Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free*** Private health insurance and gym discounts* An Employee Assistance Program for staff and family**Apply Now:** Our application process takes 10 minutes to apply, please follow the below link to start your application.**Our commitment to diversity:** At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

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Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

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If you have any further queries, please contact Natalie Paff ([email protected])

📌 Administration Manager (Boat Harbour)
🏢 Bolton Clarke
📍 Boat Harbour