Part-time Position | Up to 30 hours per week

SCHADS Award Level | to be discussed

Hybrid Role | Flexible work-life balance

About the Role

This position contributes to both the delivery and ongoing development of endED's participant-facing programs. You will support group facilitation, coordinate program resources, contribute to clinical governance activities, and assist with operational systems.

The role would suit someone who is highly organised, compassionate, and able to balance person-centred care with administration, compliance, and service development responsibilities.

What You'll Be Doing

Program Facilitation & Coordination

- Co-facilitate recovery-oriented group programs that foster connection, engagement, and meaningful discussion.
- Coordinate participant resources and program documentation.
- Develop and maintain program materials, including participant workbooks, guides, and supporting resources.
- Support multidisciplinary collaboration by participating in regular case conferencing and providing team updates regarding participant engagement and program outcomes.
- Assist with the ongoing evaluation and improvement of participant programs.

Clinical Governance & Quality Support
- Work alongside the multidisciplinary team to deliver specialist eating disorder treatment and recovery services.
- Maintain accurate records and support health information compliance requirements within our practice management systems.
- Assist with care planning and participant support processes in collaboration with clinicians, carers, families, and external service providers.
- Contribute to the development of participant policies, guidelines, and accessible resources.

Operations & Systems
- Assist with the development and maintenance of organisational policies, procedures, and operational resources.
- Monitor and update compliance tracking systems and registers.
- Support continuous improvement activities across the organisation.
- Build and maintain internal communication systems,



including Microsoft Teams and SharePoint.
- Develop participant communications, accessibility resources, surveys, and feedback tools.
- Help ensure our operational systems support a positive, efficient experience for participants, carers, and endED team members.

Essential Requirements

You will

- Hold and maintain a current Queensland Driver Licence, Blue Card, and National Police Check.
- Hold relevant qualifications and/or experience in allied health, mental health, community services, peer work, or a related health field.
- Have recovered from an eating disorder for a minimum of three years (if applying from a lived experience perspective).
- Be able to work within qualified, ethical, and recovery-oriented practice frameworks, including maintaining appropriate boundaries, confidentiality, and alignment with NEDC Practice Standards.
- Demonstrate understanding of eating disorders, body image concerns, disordered eating, and their impact on individuals, families, carers, and support networks.
- Be confident using Microsoft platforms (Teams, SharePoint, Excel, Outlook) and have demonstrated experience with practice management and client record systems (e.g. Splose, Halaxy).

Desirable:
- Personal lived experience of eating disorder recovery or supporting someone through an eating disorder.
- Previous experience providing peer support, group facilitation, or recovery-oriented services.
- Previous experience in a not-for-profit, community health, or mental health setting.
- Mental Health First Aid, Certificate IV in Mental Health Peer Work, EDQ Mentor Training, CCI Eating Disorder Coaching,



or a willingness to undertake relevant professional development.

Why Join endED?

- Support people, families, and carers to build hope, connection, and a life beyond an eating disorder.
- Work as part of a collaborative team that values wellbeing, reflection, and sustainable practice.
- We believe caring for others starts with caring for ourselves. Enjoy a weekly wellness payment and 12 additional paid wellbeing days each year to support your mental health and restoration.
- Enjoy a varied role where no two days are the same and grow your skills across group facilitation, program coordination, quality improvement, and service development.
- Be part of something bigger than a job - helping to create a future where nobody faces an eating disorder alone.

About endED endED is a community support service and registered charity that supports people affected by eating disorders and eating issues. endED is accredited as a mental health charity under HDAA and follows the NEDC framework and best practice guidelines. At endED, we believe recovery is possible. Through our specialist programs, lived experience perspectives, and multidisciplinary approach, we support individuals, families, and carers to build hope, strengthen connection, and foster a positive relationship with food and self.

Read more under 'Our Approach' on our website: www.ended.org.au.

Pay: $35.00 – $45.00 per hour

Expected hours: No more than 30.0 per week

Benefits

- Employee mentoring program
- Parental leave
- Professional development assistance
- Work from home

Application Question(s):
- Are you located on the Sunshine Coast & surrounds?
- Do you have lived experience of an eating disorder or supporting someone through an eating disorder?

Licence/Certification:
- Blue Card (or willing to obtain) (Preferred)
- Driver Licence (Required)
- Police check (or willing to obtain) (Required)

Work Authorisation:
- Australia (Required)

Work Location: Hybrid remote in Woombye QLD

📌 Group Facilitator & Operations Support (Woombye)
🏢 Ended
📍 Woombye