Administration Opportunity

OnePointHealth is excited to welcome a Healthcare Support Officer to join our team in Katoomba.

Why Join OnePointHealth?

We are a contemporary, progressive brand with locations across Sydney and the Blue Mountains delivering the highest quality healthcare through services including Podiatry, Physiotherapy, Psychology, Dietetics, Exercise Physiology, Massage Therapy, Chiropractic as well as a Specialty Footwear Store and custom orthotics.

OnePointHealth has been globally certified as a Great Place to Work®, based on feedback from our team and the culture we've proudly built together. We ranked #2 in Healthcare businesses in Australia and #16 across all industries. This recognition reflects our commitment to creating a workplace where people feel supported, respected, connected, and empowered to do their best work.

You'll be joining a team that genuinely cares about one another, celebrates wins together, and works toward a shared purpose: helping people live healthier, happier lives.

How You’ll Make an Impact

As a Healthcare Support Officer, you'll be the friendly face and trusted voice that helps patients feel welcomed, supported, and confident throughout their healthcare journey.

Your role will include

- Creating exceptional patient experiences from the first interaction through to ongoing care.
- Managing appointments and supporting smooth day-to-day clinic operations.
- Assisting patients with Medicare, NDIS, private health, and other funding pathways.
- Supporting our clinicians with calendar management.
- Helping maintain efficient systems and processes that allow our clinicians to focus on delivering quality care.




- Maintaining a clean and tidy clinic.

We're Looking for Someone Who Is A Natural People Person - warm, approachable, and passionate about helping others. Highly Organised - able to juggle multiple tasks while staying calm and focused.

A Strong Communicator - confident speaking with patients, families and clinicians.

A Team Player - enjoys working collaboratively and contributing to a positive workplace culture.

Detail-Oriented - understands that small details can make a big difference.

Positive and Reliable - someone who takes pride in their work and brings a can-do attitude to every day.

Essential Requirements:

- Experience in a front facing administration role.
- Familiar with Medicare, Private Health Insurance, NDIS, and other funding bodies.

More Than a Job - A Workplace That Values You At OnePointHealth, we believe great workplaces are built by investing in great people.

- Paid Parental Leave - because family comes first!
- Get paid to learn - CPD every 6 weeks during work hours.
- Wellbeing check-ins - because your health and happiness matter too.
- Private Health Insurance discounts - healthy perks for a healthier you.
- Access to in-house services - enjoy discounted Podiatry, Massage Therapy, Dietetics, and more.
- Wellbeing Week - a whole week dedicated to you and the team.
- Personal wellbeing resources - grow, recharge, and thrive.

Most importantly, you'll be part of a team that recognises the important role administration professionals play in helping clients access healthcare. Ready to Join Us?

Apply today and become part of a team that's passionate about helping people thrive.

Work Location: In person

📌 Healthcare Support Officer (Katoomba)
🏢 OnePointHealth
📍 Katoomba