About the role

Join the Information Access team at Redcliffe Hospital and play an important role in supporting the lawful and timely release of health information to government agencies, legal representatives, insurers and members of the public. This position offers a unique opportunity to develop specialist knowledge in information access legislation while working within a critical function of Health Information Services.

Working closely with senior staff, you will process requests for information, interpret legislation and policies relating to confidentiality and information disclosure, and liaise with a broad range of internal and external stakeholders. The role combines analytical thinking, customer service and attention to detail to ensure information is released accurately, securely and within required timeframes.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

Process requests for the release of information in accordance with relevant legislation, policies and confidentiality requirements.

Interpret and communicate information contained within patient records and hospital information systems to authorised external parties.

Provide high-level administrative and operational support to ensure information access requests are prioritised and completed within required timeframes.

Demonstrate strong communication and stakeholder engagement skills when working with healthcare professionals, government agencies,



legal representatives and members of the public.

Contribute to quality improvement initiatives, reporting activities and the ongoing development of efficient information access systems and processes.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas

Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance

Adaptable working arrangements and competitive salary rates with annual incremental increases

Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Information Access Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane