Company Description Brink’s Global Services (BGS) is the international division of Brink’s, Incorporated, a trusted provider of secure logistics solutions with roots dating back to 1859. With over 160 years of experience, Brink’s has built a reputation for high-quality service and industry-leading security standards. BGS leverages an integrated network of worldwide affiliates to deliver secure transport and related security services across more than 110 countries.

The organization serves clients handling high-value assets and time-sensitive shipments, offering reliable solutions in complex, regulated environments. Team members join a global brand focused on security, integrity, and operational excellence.

Role Description The Inside Sales Coordinator is a full-time, in office role based in the Greater Sydney Area, supporting sales activities and customer relationships for Brink’s Global Services. This role manages inbound and outbound customer inquiries, prepares quotes, and processes orders accurately and promptly within internal systems. The coordinator collaborates closely with sales, operations, and logistics teams to ensure service delivery aligns with customer requirements and company standards.

Daily responsibilities include maintaining customer records, tracking order status, following up on leads,



and supporting the sales team with proposals and administrative tasks. The position also monitors customer satisfaction, addresses issues, and contributes to continuous improvement of sales processes and service quality.

Qualifications

- Demonstrated skills in Inside Sales and lead follow-up, with experience supporting a sales team or account managers.
- Strong Customer Service and Customer Satisfaction capabilities, with a focus on building long-term relationships and resolving issues promptly.
- Effective Communication skills, including clear verbal and written communication and confident interaction with internal and external stakeholders.
- Proficiency in Order Processing and use of CRM or order management systems to manage quotes, orders, and customer data accurately.
- Attention to detail, organizational skills, and ability to manage multiple tasks in a fast-paced environment.
- Comfort working within security-conscious or highly regulated industries; experience in logistics or secure transport is an advantage.
- Competence with standard office software (e.g., Microsoft Office) and willingness to learn proprietary systems.
- Relevant education or equivalent experience in sales support, business, logistics, or a related field.

📌 Inside Sales Coordinator (Sydney)
🏢 Brink's Global Services (BGS)
📍 Sydney