Corporate Investigative Services Pty Ltd is a trusted provider of insurance investigation services to Australia’s leading insurers. We specialise in General Insurance Claims Investigations, delivering accurate, timely, and compliant investigative outcomes across Victoria.
The Role – General Insurance Investigator
We are seeking experienced General Insurance Investigators / Private Investigators to join our growing team servicing Greater Melbourne.
This role will involve end‑to‑end insurance claim investigations, including interviewing, evidence gathering, report preparation, and liaison with insurers.
Key Responsibilities
- Conduct General Insurance Claims Investigations
- Interview insured parties, witnesses, and relevant third parties
- Gather, document, and assess evidence (statements, photographs, records)
- Prepare clear, accurate, and professional investigation reports
- Communicate effectively with insurers and internal stakeholders
- Manage multiple investigations while meeting reporting deadlines
Skills & Experience
To be successful in this role, you will have:
- Current experience in insurance investigations or claims investigations
- A current Victorian Private Investigator’s Licence
- Robust time management and case prioritisation skills
- Established written communication and report‑writing ability
- A professional approach and strong commitment to client outcomes
- Intermediate to advanced Microsoft Office skills
Highly Desirable
- Knowledge of the General Insurance Code of Practice
- Proven experience conducting General Insurance Investigations
Why Join Us?
- Supportive and experienced investigations team
- Ongoing workflow with major insurance clients
- Professional, ethical, and collaborative working environment
- A company that values investigator experience and quality reporting