- Solid experience in Business Analysis within Utility, Energy, Electricity, or Field Service industries.
- Understanding of Outage Management Systems (OMS) and utility operations.
- Knowledge of Field Service Management processes:
- Work Order Management
- Scheduling & Dispatch
- Service Operations
Technical Skills
- Experience with OMS, FSM, GIS, SCADA, CIS, EAM, or ERP integrations.
- Familiarity with APIs, data mapping, system integrations, and workflow automation.
- Experience with Power BI, SQL, Azure, Dynamics 365, Salesforce, or similar platforms is advantageous.
- Knowledge of Agile tools such as Azure DevOps or Jira.
Business Analysis Skills
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📌 Senior Business Analyst (Melbourne)
🏢 FR Consultancy
📍 Melbourne
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