Medical Receptionist (Murdoch)

Medical Receptionist (Murdoch)

16 Sep
|
AGEWELL CLINIC
|
Murdoch

16 Sep

AGEWELL CLINIC

Murdoch

About Agewise Medical

Agewise Medical is a growing Perth healthcare business focused on providing a professional, personalised and high-quality patient experience. As we continue to grow our clinical services and expand across multiple locations, we are looking for an experienced Medical Receptionist to join our team at Murdoch.

Patient experience is at the heart of this role. You will be the first point of contact for patients and will work closely with doctors, specialist medical practitioners, nurses, allied health practitioners and our operations team to help keep the clinic running smoothly.

The Role

This is a varied, hands-on reception and administration role suited to someone who enjoys working with people, takes pride in providing excellent service and is comfortable managing multiple priorities in a busy healthcare environment.

Your responsibilities will include

- Welcoming patients and visitors in a warm and professional manner
- Managing patient check-in and check-out
- Assisting new patients with registration
- Answering telephone, email and in-person enquiries
- Booking, rescheduling and confirming appointments
- Managing cancellations and coordinating practitioner diaries
- Helping maintain efficient appointment utilisation and patient flow
- Processing EFTPOS payments, invoices and receipts
- Assisting with daily payment reconciliation and authorised refunds
- Maintaining accurate and confidential patient and electronic records
- Providing administrative support to doctors, specialist medical practitioners, nurses and allied health practitioners




- Assisting with diary management, room preparation and patient coordination
- Following up administrative matters, including invoices and payments where required
- Supporting patient coordination for Agewise clinical services, including paperwork, appointment scheduling and treatment-room readiness
- Providing shared reception support to healthcare practitioners operating from our Murdoch clinic
- Completing general clinic administration, filing and document management
- Assisting with clinic opening and closing procedures and daily reception checklists
- Maintaining a professional, organised and welcoming reception environment
- Monitoring reception supplies and assisting with deliveries and other day-to-day clinic requirements
- Working collaboratively with the wider Agewise clinical and operations team
- Providing reception and administrative support at other Agewise Medical locations where reasonably required

About You

We are looking for someone who is skilled, organised, personable and comfortable being the face of the clinic.

You will ideally have

- Previous experience in medical reception, healthcare administration or a similar patient-facing healthcare role




- Excellent customer service and interpersonal skills
- Strong verbal and written communication skills
- Excellent organisational and time-management skills
- Strong attention to detail
- The ability to remain calm and professional in a busy environment
- Confidence managing multiple tasks and priorities
- Experience using medical practice-management or appointment-booking software
- Good general computer skills, including Microsoft Office
- A strong understanding of patient confidentiality and privacy
- The ability to work independently as well as collaboratively within a team

Experience within a medical practice, specialist clinic, allied health, day hospital or private healthcare environment will be highly regarded.

What We Offer

- $65,000–$75,000 + super, depending on experience
- A full-time position within a growing Perth healthcare business
- A varied role with exposure to different areas of clinic operations
- The opportunity to work alongside doctors, specialist practitioners, nurses and allied health professionals
- A professional and collaborative working environment
- The opportunity to grow with Agewise Medical as we expand our services and clinic locations

Apply

If you are an experienced medical receptionist who enjoys working with people, takes pride in delivering excellent patient service and wants to be part of a growing healthcare business, we would love to hear from you. Apply through SEEK or send your resume directly to:

[email protected] A cover letter is welcome but not essential.

📌 Medical Receptionist (Murdoch)
🏢 AGEWELL CLINIC
📍 Murdoch

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