We're seeking a friendly, organised Medical Receptionist to join our team on a permanent part-time basis, approximately 12–20 hours per week. You'll be the first point of contact for our patients — helping create a warm, professional, and calm workplace in a specialist women's health setting. Days required: Mondays, Tuesdays and Thursdays (exact hours may vary depending on the doctors' rosters). There may be an opportunity to increase hours over time as the practice continues to grow.
Key responsibilities
- Meet and greet patients on arrival, ensuring a welcoming patient experience
- Manage appointment bookings and scheduling
- Answer and direct phone calls and email enquiries
- General clerical duties — filing, data entry, correspondence, and record-keeping
- Process patient billing and payments
- Liaise with GPs, hospitals, and allied health providers as needed
- Maintain general upkeep and presentation of the practice
- Support the day-to-day smooth running of the clinic
About you
- Previous reception/admin experience
- Warm, professional phone manner and excellent interpersonal skills
- Strong attention to detail and organisational skills
- Comfortable multitasking in a fast-paced environment
- Discretion and respect for patient privacy and confidentiality
- Reliable and punctual, with flexibility around rostered hours
- Prior experience in a medical or specialist practice (nice to have)
- Familiarity with practice management software (nice to have)
About us Women's Care is a specialist Obstetrics & Gynaecology practice led by experienced consultant doctors, providing high-quality, patient-focused care to women in the Hills District and surrounding areas. We're growing, and looking for someone who takes pride in creating a warm, professional first impression for our patients.
Benefits
- Supportive, close-knit team environment with low staff turnover
- Specialist practice experience in women's health
- Convenient Castle Hill location
- Full training provided on our systems and processes
- Immediate start available
📌 Medical Receptionist (Castle Hill)
🏢 Women's Care
📍 Castle Hill
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