The RFDS WO provides aeromedical retrieval services and primary health care across the largest health jurisdiction in the world, assisting more than 20,000 patients each year. From our bases in Perth, Broome, Port Hedland, Kalgoorlie and Meekatharra, our crews deliver exceptional health care to every corner of the state and are committed to the highest standards of clinical care, aviation safety and technology.

In 2024 the RFDS launched its new five-year strategy – Above & Beyond – which will lead the service into its centenary year in 2028. With a focus on expanding primary health care, growing profit-for-purpose services, strengthening our workforce, harnessing new technology and addressing our environmental sustainability; the RFDS in WA is striving to make a tangible and positive difference to the health of people in regional WA.

- Join the RFDS Goldfields Health Centre in Kalgoorlie
- Permanent full-time opportunity with flexible 9-day fortnight options available
- Work 9:15am to 5:15pm Monday to Friday or 8:15am to 5:15pm across a 9-day fortnight
- Be part of a close-knit team helping shape a new community-focused healthcare service

About the team RFDS WA Primary Health Care delivers accessible, high-quality healthcare services to rural and remote communities across Western Australia. In partnership with Curtin University’s Goldfields University Department of Rural Health (UDRH), our new General Practice Clinic in Kalgoorlie will increase access to comprehensive and preventative healthcare while supporting the development of future rural health professionals.

About the role





- Deliver professional front-of-house reception and administrative support to patients, clinicians and visitors
- Manage appointment scheduling, patient records, Medicare processing and practice management systems
- Support efficient day-to-day clinic operations while contributing to a positive patient experience and high-quality care delivery

About you

- Previous experience in medical administration or a similar healthcare reception role
- Strong customer service skills with a genuine passion for patient care
- Experience using practice management software, preferably Best Practice
- Working knowledge of Medicare, DVA, WorkCover and related billing processes
- Highly organised with strong communication, interpersonal and administration skills

Benefits

- Permanent, full-time position based in Kalgoorlie
- Salary packaging up to $15,900 per annum plus up to $2,650 meal and entertainment benefits
- Chance to help establish and shape a new RFDS WA clinic service
- Supportive and collaborative team environment
- Centrally located clinic with onsite pathology and free parking available

About us The Royal Flying Doctor Service WA (RFDS WA)



supports more than 20,000 patients each year across the largest health jurisdiction in Australia. From bases in Perth, Broome, Port Hedland, Kalgoorlie and Meekatharra, our dedicated teams deliver emergency care, primary health and industrial services through world-class aviation, clinical and support systems. Our strategy focuses on workforce capability, safety leadership and expanding access to care for those who need it most.

Apply now

Submit your resume and a brief cover letter outlining your experience and suitability for the role.

Applications will be reviewed as they are received and interviews may be arranged prior to the closing date. Early applications are encouraged.

This position is open to applicants with relevant rights to work in Australia.

Our commitment to Diversity and Inclusion

At RFDS WA, we are committed to ensuring inclusive workplaces where everyone feels valued, respected, and able to contribute. We welcome people from all backgrounds including people of diverse cultures, abilities, gender and sexual identities, beliefs, and those with family or caring responsibilities.

If you require any reasonable adjustments during the application or recruitment process, please let us know, as we are committed to ensuring an equitable and accessible experience for all.

RFDS Western Operations is proud to be an inclusive workplace where people of all backgrounds are valued and respected. We believe diversity makes us stronger and helps us better serve our patients and communities. Whoever you are, and whatever your story, you are welcome here.

📌 Medical Receptionist (Kalgoorlie - Boulder)
🏢 Royal Flying Doctor Service Western Operations
📍 Kalgoorlie - Boulder