About Shade Skin Cancer Medicine

Shade Skin Cancer Medicine, led by Dr Emily Alfonsi, is a modern, patient-centred skin cancer clinic focused on providing an exceptional experience for every patient. As our clinic continues to grow, we are looking for 2 x experienced Part-Time Medical Receptionists to join our team.

As the first point of contact for our patients, you will play an integral role in creating a welcoming and professional patient experience, while supporting the smooth day-to-day running of the practice.

This is a diverse role suited to someone who enjoys having a broad range of responsibilities, takes pride in getting the details right and is happy to be involved across different areas of the practice.

Key Responsibilities:

- Greeting patients and ensuring they feel comfortable and well-informed
- Managing appointments, patient records and the appointment diary
- Answering phone calls and handling patient queries
- Providing patients with procedure information and surgical estimates
- Coordinating and booking post-operative follow-up appointments
- Billing and receipting patient accounts
- Processing Medicare claims and liaising with private health funds, insurers, hospitals and referrers
- Supporting the preparation and maintenance of practice processes and procedures
- Assisting with occasional social media and patient communication tasks
- Supporting corporate client initiatives and related administration
- Assisting with weekly practice reporting and finance administration
- Supporting other team members to ensure the smooth running of the practice

About You: We're looking for someone with at least two years' experience in a medical practice who enjoys a varied role,



is comfortable multitasking and takes pride in delivering exceptional patient care.

You'll have a positive, patient-first approach, be happy to pitch in wherever needed and enjoy working collaboratively as part of a close-knit team.

Essential qualities:

- Exceptional communication and interpersonal skills
- Exceptional patient service with a positive, friendly attitude
- Strong work ethic and use of initiative
- Strong organisational and time management skills
- Ability to multitask and problem solve with uncompromising attention to detail
- Willingness to learn new processes and adapt to a dynamic environment
- Proficient computer skills, with sound knowledge of Microsoft Office

Experience:

- Minimum two years' experience in a medical practice is essential
- Experience with Best Practice Management software is essential
- Experience with Medicare billing and Online Claiming is essential
- Experience in a skin cancer clinical setting is highly regarded

Why Work With Us? At Shade Skin, we provide:

- Competitive remuneration package above award rates
- Ongoing structured training and professional development opportunities.
- Discounts on all dermal therapy and cosmetic injectable treatments at our sister clinic - Youth Lab
- Discounts on all skincare retail products at Shade Skin and Youth Lab
- An Employee Assistance Program

If you're a people person looking for a fulfilling role where you can make a difference every day, we'd love to hear from you. Application requirements To demonstrate your attention to detail, along with your CV, candidates should include a short cover letter, introducing yourself made for the "Attention of Dr Emily".

📌 Medical Receptionist (West Perth)
🏢 Shade Skin Cancer Medicine
📍 West Perth