Maranoa Regional Council in Roma, Queensland is seeking a Coordinator - Customer Experience Services to lead a visible, community-facing function. You will shape standards, practices and culture across locations and channels, driving improvements in how customer matters are understood and acted upon.
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You will oversee front-of-house service, coordinate across customer service centres and partner services, manage systems guidance and training, and deliver reports that inform management decisions.
📌 Customer Experience Lead - Service Delivery & Insights (Roma)
🏢 Maranoa Regional Council
📍 Roma
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