About the role A Medical Receptionist role in a specialist clinic setting, responsible for managing front-of-house operations, patient interactions, and administrative tasks to ensure smooth daily clinic operations.

Key responsibilities

- Answer incoming phone calls professionally and efficiently

- Manage and complete clinic sessions, ensuring smooth daily operations

- Process payments for consultations and surgical procedures accurately

- Co-ordinating Hospital bookings, Anaesthetist and Surgical Assistants for theatre sessions

- Work autonomously and demonstrate initiative in daily tasks

- Maintain confidentiality and adhere to practice policies and protocols

About you

- Proven experience as a medical receptionist, ideally in a specialist setting

- Proficiency in Gentu software and familiarity with other medical office systems

- Robust communication and interpersonal skills for effective patient interaction

- Ability to multitask and handle high-pressure situations with ease

- Exceptional organizational skills and a keen attention to detail

- Experience with third-party insurance claims

- Understanding of Medicare and the Medical Benefits Schedule (MBS)

- Familiarity with hospital admissions processes

📌 Medical Secretary (Nedlands)
🏢 Dr Farhaan Altaf Spinal Surgery
📍 Nedlands