VisaPedia is a Melbourne-based migration and education consultancy and we are based in Melbourne & Truganina. We assist clients across employer-sponsored visas, student visas, visitor visas, skills assessments, partner visas, and ART review applications, parent visas & citizenship.
We are looking for a Migration Assistant to expand our teams as well as to support our registered migration agent with day-to-day cases.
Key Responsibilities
- Assist the Registered Migration Agent with handling client inquiries, collecting supporting documents, drafting Statements of Purpose (SOP), and preparing visa applications.
- Research migration policies and relevant case law, and report findings to the migration agent
- Liaise with education providers on course information and application requirements
- Make knowledgeable content to help our marketing team
- Communicate with clients by phone, email, and in person to convey document requirements and answer non-legal questions about document preparation
- Manage files: sort, categorise, and archive client files,
and keep the client database up to date
- Complete data entry on application forms accurately and check for errors
- Provide student counselling on course and institution options in line with client goals and eligibility
Requirements
- Bachelor's degree or above.
- Excellent communication skills in English, Punjabi, and Hindi, with particularly robust English writing ability
- Native-level Punjabi and Hindi proficiency for client communication and document preparation
- Upper-intermediate (B2) English proficiency for professional communication and written tasks
- Ability to work under pressure and meet deadlines
- Strong attention to detail and task execution skills
- Good knowledge of Australian migration law
- Proficiency in MS Word, Excel, and Adobe PDF Pro
- Minimum 1 year of experience in the immigration sector