Are you passionate about delivering exceptional client experiences? Do you thrive in a dynamic, fast-paced environment? Status Residential is seeking a highly motivated Office Administrator/Client Liaison to be the vital link between our clients and project delivery teams.
At Status Residential, we pride ourselves on building more than just homes, we build relationships. As a key point of contact for our clients throughout their journey, your role will be instrumental in ensuring a smooth and positive experience from contract signing to completion.
Key Responsibilities
- Greeting and assisting clients
- Assisting clients through maintenance period
- Assist office workflows from contract signing through to hand over
- Assist with prestart selection meetings when required
- Provide timely updates on project milestones, timelines, and changes
- Coordinate communication between clients, sales teams and administration team
- Respond promptly and professionally to client inquiries, feedback, and concerns
- Maintain accurate records in our project management systems
- Contribute to continuous improvement in client service and workflow processes
About You
- Minimum of 2 years experience in a client liaison, prestart and/ or contract administration role within the residential housing industry
- Excellent communication and interpersonal skills
- Team orientated mindset
- Strong organisation and time management abilities
- Proficient with Microsoft Office Suite
- Experience with Truth Engine and Constructive software (preferred but not essential)
- Detail-oriented and able to manage multiple priorities
- A proactive problem-solver with a customer-first mindset
Why Join Status Residential?
- Supportive, team-focused environment
- Opportunities for professional development and growth opportunities
- Competitive salary
- Make a genuine impact in people’s lives as they build their dream homes
📌 Office Administrator/Client Liaison (Osborne Park)
🏢 Status Residential
📍 Osborne Park
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