We are looking for a reliable, organised and customer-focused Office Administrator to join our busy Sales Department.
This is a full-time position involving customer service, order processing, invoicing, data entry and general office administration. The successful candidate will be comfortable working in a fast-paced environment, have excellent computer skills and enjoy working as part of a small team.
Key Responsibilities
- Process customer orders accurately and efficiently
- Prepare and process invoices and sales documentation
- Provide professional and friendly customer service by phone and email
- Respond to customer enquiries promptly and professionally
- Perform accurate data entry and maintain company records
- Carry out general office administration, including filing, document control and maintaining records
- Prepare, scan and upload operational paperwork
- Liaise with customers, drivers and internal departments to ensure information is communicated effectively
- Coordinate information between departments to support daily operations
- Order office supplies and assist with keeping the office running smoothly
- Assist with daily sales administration and general office duties
- Ensure all documentation is accurate and up to date
Skills and Experience
- Previous experience in sales, sales administration, customer service or office administration
- Experience processing customer orders and invoices
- Excellent customer service and communication skills
- Excellent computer and data entry skills
- Good knowledge of Microsoft Office, including Word and Excel
- SAP knowledge is preferred but not essential – full training will be provided
- Previous experience in accounts or bookkeeping is an advantage but not essential
- Strong attention to detail and organisational skills
- Ability to multitask, prioritise work and meet deadlines
- Reliable, punctual and hardworking
- Positive, can-do attitude
- Customer-focused approach
- Ability to work independently and as part of a small team
Availability and Working Hours
- Standard office hours are 9:00 AM to 5:00 PM, with some flexibility
- Must be available to work both day and evening shifts as required
- Rostered shifts may operate between 9:00 AM and 1:00 AM
- Flexibility to work different rostered shifts is essential
What We Offer
- Full-time, stable position
- Market-competitive salary based on experience
- SAP training provided
- Friendly and supportive small-team environment
- Opportunity to develop your administration and sales skills
How to Apply
If you are reliable, organised, customer-focused and looking for an opportunity to join a growing business, we would like to hear from you.
Please submit your resume and a brief cover letter outlining your relevant experience.