About the role

You will coordinate the daily operational workflow of the business, ensuring customer requirements are met efficiently and on time. This is a hands-on coordination role for someone who enjoys being busy, solving problems, dealing with customers and making sure things get done. You'll work closely with our workshop team, customers, suppliers and management, with responsibility for coordinating equipment, bookings, purchasing, invoicing and general operational workflow.

Key responsibilities

- Processing customer equipment hire requests and bookings
- Coordinating equipment availability, preparation, returns and dispatch
- Forward planning for upcoming customer hire and sales requirements
- Booking and managing transport services
- Managing long-term hire contracts and resolving day-to-day operational issues
- Monitoring stock levels and ordering consumables, equipment and other supplies
- Receiving and processing goods into our system
- Coordinating equipment service and maintenance programs
- Assisting with weekly invoicing and ensuring completed jobs are invoiced promptly
- Assisting with end-of-month reporting and financial administration
- Coordinating staff timetables to ensure appropriate business coverage

No two days will be exactly the same,



and there will always be opportunities to identify a better way of doing things.

About you

- Excellent organisation and time management skills
- Solid attention to detail
- A methodical and practical approach to your work
- Excellent written and verbal communication skills
- A customer-service mindset
- The ability to work calmly under pressure
- Good problem-solving skills and common sense
- Initiative and the confidence to take ownership of tasks
- The ability to work independently while being a supportive team member
- A current driver's licence (essential)

About us Enqip is an established environmental equipment hire and sales business supporting environmental consultants and field teams across Victoria and Australia. At Enqip your contribution genuinely matters. You'll work closely with the management team and have the opportunity to make a real difference to how the business operates.

We value people who take responsibility, communicate openly, help each other out and look for practical ways to improve things. We're a friendly team with no egos, and while we take our work seriously, we don't take ourselves too seriously.

📌 Operations Coordinator – Environmental Equipment Hire (South Melbourne)
🏢 Enqip
📍 South Melbourne