About the role

As a Medical Receptionist, you will be the first point of contact for our patients, playing an key role in their healthcare experience. You will provide a welcoming reception service while supporting our General Practitioners and nursing team with efficient day-to-day administration.

Key responsibilities

- Greet patients and visitors in a warm, compassionate and professional manner.
- Manage appointments, phone enquiries and incoming calls.
- Triage and appropriately direct patient enquiries.
- Maintain accurate and confidential patient records and databases.
- Process patient billings, Medicare, private health fund and third-party invoices.
- Manage incoming and outgoing correspondence, including scanning, faxing and secure messaging.
- Assist doctors and nursing staff with administrative support.
- Ensure reception, waiting areas and consulting rooms are clean, tidy and presentable.
- Provide exceptional customer service while maintaining patient confidentiality and privacy.

About you

- Has 1–2 years' experience in medical reception or healthcare administration (highly preferred).
- Has excellent communication, active listening and interpersonal skills.
- Is highly organised and able to multitask in a busy environment.
- Has strong computer skills and confidence learning current systems.




- Has experience with Best Practice medical software (highly regarded).
- Remains calm, professional and friendly under pressure.
- Understands the importance of patient privacy and medical confidentiality.
- Is reliable, compassionate and genuinely enjoys helping people.
- Is flexible and available to work across rostered clinic shifts.
- Is willing to work across our Butler and Merriwa locations.

About us Butler Family Practice and Merriwa GP is a busy, high-quality general practice committed to providing comprehensive, patient-centered healthcare to our local community. We pride ourselves on creating a warm, welcoming and professional environment where patients feel valued and our team works collaboratively to deliver excellent care.

Benefits

- Competitive hourly rate based on experience.
- A supportive, friendly and collaborative clinical team.
- Ongoing training and professional development opportunities.
- Modern, well-equipped practice facilities.
- A positive workplace where your contribution is valued.
- The opportunity to be part of a team dedicated to providing high-quality patient care.

For any queries regarding this role, please contact : Tabitha [email protected]

📌 Part Time Medical Receptionist (Butler)
🏢 Butler Family Practice
📍 Butler