Your Impact:

As a Full Time People Systems and Reporting Administrator, you will:

- provide technical and administrative support by troubleshooting issues, providing employee reports, and ensuring system compliance.
- support process improvements to streamline HR operations, including the implementation and ongoing administration of ShiftCare.
- reporting to People Systems & Reporting Lead.
- collaborating with: Exec, HR, Payroll, IT, internal and external vendors (e.g., ELMO, SupportAbility, Definitiv and ShiftCare support).
- proactive, self-motivated, and systems driven.
- require analytical thinking, adaptability to new technologies, and a collaborative approach to support team objectives and system improvements.

What you'll do: System Support The key responsibilities are listed below but not limited to:

- Participate and assist in the implementation of HR strategies and initiatives
- Manage user access in all HR Systems.
- Maintain and update employee records with a focus on data accuracy.
- Configure system settings, workflows, notifications, and approvals.
- Manage security profiles, reset passwords, and uphold data security.
- Troubleshoot technical and user-related issues, escalating as needed.
- Assist staff with system navigation and self-service features.
- Create and update positions as required.
- Act as the first point of contact for system-related queries, providing timely resolution and user support.
- Guide employees, managers, and stakeholders in effectively using all HR Systems as required.
- Support the administration and configuration of ShiftCare, including user access, staff profile setup, teams, locations, forms, notifications and approved system settings.

Data Entry & Integrity
- Conduct regular audits of HR system data to ensure accuracy.
- Perform bulk uploads and updates, ensuring correct formatting and validation.
- Restrict system access to authorised users only.

HR Reporting & Documentation
- Generate existing or ad-hoc reports in all HR Systems.
- Develop and provide information from HR operational reports monthly and as required.
- Maintain system documentation, user guides, Policy and Procedures and process manuals.

System Process Improvement
- Assist with ShiftCare implementation and ongoing support,



including data migration and validation, system testing, issue investigation, documentation, training and transition to business-as-usual support.
- Support testing of updates, integrations, and recent features prior to deployment.
- Assist in automating repetitive administrative tasks to improve efficiency.

Cross-Team Collaboration & Vendor Liaison
- Work closely with HR, Payroll, IT, and other internal teams to ensure seamless system functionality.
- Liaise with external vendors, including all HR Systems, to resolve technical issues and implement system improvements.

What you’ll bring:

- Experience in HR information systems administration and configuration, with exposure to ELMO, Definitiv, ShiftCare or comparable systems.
- Ability to work autonomously and take initiative.
- Strong problem-solving skills with the ability to troubleshoot technical and user-related issues.
- Systems-driven mindset with a focus on process improvement.
- Experience in a similar HR system, or a strong administrative background with HR-related systems.
- High attention to detail with the ability to verify data accuracy and integrity.
- Understanding of HR processes, employee records management, and system workflows.
- Proficiency in generating and formatting reports in Word, Excel & PowerBI.
- Excellent communication and interpersonal skills to support and train employees and stakeholders.
- Ability to manage sensitive employee data with a high level of confidentiality.
- Familiarity with HR data reporting and analytics (desirable).
- Exposure to system testing and troubleshooting for HR software solutions (desirable).

Company Overview Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.





Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourselves on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities.

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

What we can offer you:

- Free onsite parking.
- Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
- Private health insurance discounts.
- Free, confidential counselling services through our Employee Assistance Program.
- Comprehensive orientation program including an onsite tour.

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

How to Apply

If you are interested in a rewarding career that gives back to those living with a disability and the local community, apply now! Please submit your resume and a cover letter outlining why you are well-suited for the role.

Valuable Sammy Enterprises is committed to providing an environment where people are safe, valued and heard, especially vulnerable adults, young people and children. We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact [email protected].

Closing date: 14th October 2026

Good Sammy reserves the right to complete the recruitment process prior to the closing date. Whilst we appreciate each and every application, due to the high level of interest, only successful applicants will be contacted. Thanks for your understanding.

📌 People Systems and Reporting Administrator (Canning Vale)
🏢 Good Sammy Enterprises
📍 Canning Vale