Corelight is seeking a Senior Escalation Engineer to join our Customer Success team. You will own complex Tier 3 issues across Corelight products, Linux systems, hardware, networking, and cloud environments. You’ll collaborate with Engineering and Sales Engineering to deliver timely, high-quality resolutions.
This role requires deep troubleshooting skills, robust customer communication, and the ability to manage escalations end-to-end while upholding SLAs.
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📌 Senior Tier-3 Escalations Engineer for Network Security (New South Wales)
🏢 Corelight
📍 New South Wales
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