This role requires strong interpersonal skills, attention to detail, and the ability to work confidently and independently with systems and processes within a manufacturing environment. As this is a work-from-home role, the ability to manage priorities, stay organised, follow through on tasks, and work effectively with minimal supervision is essential. A willingness to learn product knowledge relating to bricks and building materials is also required.
Key responsibilities
- Act as a first point of contact for all sales phone enquiries
- Provide professional, friendly and accurate customer service at all times
- Support sales staff with product information, enquiries and general coordination
- Assist customers in understanding brick products, applications and available ranges
- Maintain accurate records of all samples issued through internal systems
- Monitor sample activity and follow up where required to support sales outcomes
- Support reporting on sample distribution and customer engagement activity
- Provide general administrative support to sales team
- Maintain accurate data entry across systems and customer records
- Liaise with internal production, dispatch and sales teams to support customer requirements
About you
- Robust interpersonal skills
- Attention to detail
- Ability to work confidently with systems and processes
- Willingness to learn product knowledge relating to bricks and building materials
📌 Sales Support Administrator - Remote (Melbourne)
🏢 Important Company of the Sector
📍 Melbourne
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