Role Overview :We are seeking an experiencedDayforce Subject Matter Expert (SME) to support and enhanceDayforce Human Capital Management (HCM) operations.
The successful candidate will act as the primary functional expert for Dayforce, partnering with HR, Payroll, Learning, and Business stakeholders to ensure efficient operation, continuous improvement, and optimization of HR processes across the employee lifecycle.
This is a client-facing onsite role requiring strong functional expertise in Dayforce modules including Payroll, Workforce Management, Onboarding, Offboarding, Learning, Employee Data Management, and HR Service Delivery.
Key Responsibilities
Serve as the primary SME for the Dayforce platform and associated HR processes.
Support day-to-day operations, incident resolution, and user queries related to Dayforce.
Work closely with HR, Payroll, Learning & Development, and IT teams to gather requirements and implement solutions.
Configure And Maintain Dayforce Modules Including
Payroll
Workforce Management
Employee Lifecycle Management
Onboarding & Offboarding
Learning & Training
Employee Self-Service (ESS) and Manager Self-Service (MSS)
Analyze business requirements and recommend best-practice Dayforce solutions.
Support testing, system upgrades, patches, and current feature deployments.
Ensure data integrity, security, compliance, and audit readiness.
Develop process documentation, user guides, and knowledge articles.
Conduct stakeholder workshops, training sessions, and end-user enablement activities.
Collaborate with vendors and technical teams for integrations and issue resolution.
Drive continuous improvement initiatives and process automation opportunities.
Required Skills & Experience




Functional Expertise
Strong hands-on experience with Dayforce HCM.
Deep understanding of:
Payroll Processing
Employee Records Management
Onboarding and Offboarding
Learning Management
HR Administration
Leave and Attendance Management
Workforce Scheduling
Business Knowledge
Strong understanding of HR and Payroll business processes.
Experience supporting end-to-end employee lifecycle management.
Knowledge of Australian payroll and workforce compliance requirements.
Technical Skills
Experience with Dayforce configuration and administration.
Knowledge of HR system integrations and data management.
Experience with reporting, analytics, and dashboard development.
Familiarity with testing methodologies and release management.
Soft Skills
Excellent stakeholder management and communication skills.
Ability to translate business requirements into system solutions.
Strong analytical and problem-solving skills.
Experience working with senior business stakeholders.
Ability to lead workshops and training sessions.
Self-driven and capable of working independently in an onsite environment.
Preferred Qualifications
Dayforce certification(s) preferred.
Experience in large enterprise environments.
Experience supporting HR Digital Transformation initiatives.
Familiarity with ITIL-based support models.
Experience working with distributed support teams.
Key Deliverables
Stable and efficient Dayforce operations.
Timely resolution of incidents and service requests.
Successful implementation of Dayforce enhancements.
Improved HR and Payroll process efficiency.
High user satisfaction and adoption.
Accurate reporting and compliance adherence.
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📌 Dayforce Functional Consultant (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales