Operational Excellence Management Stream Lead - Sydney, NSW
Lead a major enterprise-wide Operational Excellence transformation program
High-impact 12-month senior leadership contract working with executive stakeholders
Seeking an accomplished transformation, remediation or business improvement leader
The Opportunity
We are seeking a highly experiencedOperational Excellence Management Stream Leadto undertake a significant 12-month engagement within a large, highly regulated scientific and technical organisation.
This is a senior enterprise transformation role that will play an important part in the delivery of a broaderOperational Excellence Program, working across executive, operational, technical, assurance and regulatory stakeholder groups.
We are looking for an accomplished senior leader who can step into a complex environment, quickly establish credibility and bring the leadership presence, judgement and stakeholder capability required to drive meaningful organisational change.
You will work closely with senior executives and subject matter experts, helping navigate complex and sometimes sensitive issues, create alignment across different stakeholder groups and maintain momentum across a significant program of work.
Success will require someone who is equally comfortable discussing strategy with executives, working through complex issues with technical specialists and engaging operational stakeholders to ensure improvements can be successfully implemented and sustained.
Your responsibilities will include:
Lead a significant management stream within a major Operational Excellence Program
Provide clear leadership, direction and structure across complex transformation and business improvement initiatives
Work closely with senior executives and operational leaders to establish priorities and maintain alignment around program objectives
Drive the delivery of large-scale transformation, remediation and operational improvement activities
Build strong relationships across executive, operational, technical, assurance and regulatory stakeholder groups
Navigate complex, sensitive and potentially contested issues while maintaining focus on broader organisational outcomes
Influence senior stakeholders and achieve outcomes where direct authority may be limited
Facilitate and moderate senior-level discussions to build alignment, resolve issues and support effective decision-making
Identify emerging risks, roadblocks and organisational challenges and develop practical strategies to address them
Maintain delivery momentum while balancing competing organisational, operational,



technical and regulatory priorities
Work collaboratively with subject matter experts to ensure proposed solutions are practical, sustainable and appropriate for the operating setting
Provide clear and credible communication to senior stakeholders regarding progress, priorities, risks and outcomes
Support the organisation to embed sustainable improvements and strengthen operational performance beyond the immediate program
About You
We are looking for an establishedsenior or executive-level leaderwho has successfully operated within large and complex organisations.
You will bring a strong track record leading significantenterprise transformation, operational excellence, remediation, organisational change or large-scale business improvement programs.
You understand that major transformation is not simply about delivering a project plan.
It requires the ability to understand people, organisational dynamics, competing priorities and resistance to change while continuing to move the program forward.
You will be comfortable entering an environment where not every answer is immediately clear.
You can quickly assess the organisational landscape, identify what matters and bring structure and direction without creating unnecessary complexity.
Importantly, you will know how to influence at senior levels, challenge constructively and bring together stakeholders who may have very different priorities and perspectives.
Your Experience Will Include:
Demonstrated executive or senior leadership experience within large and complex organisations
A strong track record deliveringenterprise transformation, operational excellence, remediation or large-scale business improvement programs
Significant program leadership and stakeholder management experience
Experience working across complex operational, technical and corporate environments
Proven ability to manage complex, sensitive or contested issues
Demonstrated success influencing outcomes without relying on direct reporting authority
Experience engaging confidently with senior executives, subject matter experts, assurance functions and external stakeholders




Strong organisational awareness and the ability to understand complex stakeholder environments
Excellent judgement and the ability to make sound decisions when operating with ambiguity
Experience managing competing priorities while maintaining delivery momentum and accountability
Highly developed facilitation, moderation, negotiation and relationship management skills
Exceptional written and verbal communication capability
Previous experience within ahighly regulated, scientific, technical, engineering, infrastructure, government, defence, energy or similarly complex operating environmentwill be highly regarded.
Beyond your technical and transformation experience, yourleadership presence will be criticalto success in this engagement.
You will bring the maturity, resilience and personal gravitas required to operate effectively with senior executives while remaining collaborative and approachable when working with operational teams and subject matter experts.
You will know when to listen, when to challenge and when to make a decision.
You will be comfortable facilitating difficult conversations and working through situations where stakeholders may have competing views or priorities.
Major transformation rarely follows a perfectly straight path.
When priorities change, ambiguity exists or resistance emerges, you remain calm, pragmatic and focused on achieving the broader outcome.
Above all, you will have the ability toestablish credibility quickly, bring people together and create confidence that complex pieces of work are being appropriately led and progressed.
Why Consider This Opportunity?
This is an opportunity to take on ahigh-impact senior leadership role within a significant enterprise-wide transformation program.
You will work alongside senior executives, operational leaders and highly experienced technical specialists within a complex and highly regulated environment.
The role provides the opportunity to directly influence how operational excellence is delivered and embedded across the organisation, with the potential to create meaningful and sustainable improvements.
For the right person, this is an opportunity to bring together your experience acrosstransformation, leadership, stakeholder management, operational excellence and organisational improvementand apply it to a genuinely challenging and important program of work.
Engagement:
12-month contract
Industry:
Government / Scientific & Technical
Focus:
Operational Excellence | Enterprise Transformation | Business Improvement | Remediation | Stakeholder Leadership
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📌 Operational Excellence Management Stream Lead (New South Wales)
🏢 Harrison Mcmillan
📍 New South Wales