We are seeking a friendly, organised and customer-focused Customer Service Coordinator to join our gardening and landscaping team.

This role is ideal for someone who enjoys working with people, keeping things organised and supporting a busy team. You will be the first point of contact for our customers and will play an important role in coordinating gardening services and ensuring our day-to-day administration runs smoothly.

Key Responsibilities
Respond to customer enquiries via phone, email and other communication channels.
Schedule and coordinate gardening and landscaping services with customers and gardening teams.
Prepare quotes, invoices, work orders and other customer documentation.
Maintain accurate customer records and update booking and service information.
Follow up enquiries, quotes and outstanding customer requests.
Liaise with gardeners, contractors and customers to coordinate service requirements.
Handle customer questions, feedback and service issues professionally and promptly.
Assist with general office administration and data entry.
Monitor upcoming jobs and help ensure services are completed on schedule.
Maintain organised records of regular gardening clients, property details and service requirements.




Support the team with day-to-day administrative tasks as required.

About You

We are looking for someone who is:
Friendly, approachable and professional.
Highly organised with strong attention to detail.
Confident communicating with customers by phone and email.
Comfortable managing multiple tasks and priorities in a busy environment.
Reliable, proactive and able to work independently.
Computer literate and comfortable using scheduling, invoicing and office systems.
Experienced in administration or customer service, preferably within gardening, landscaping, property maintenance or a similar service-based industry.

What We Offer
A friendly and supportive team workplace.
A diverse role within a growing gardening and landscaping business.
The chance to build strong relationships with customers and our gardening team.
A role where organisation, communication and customer service are genuinely valued.

Pay: $33.17 per hour

Expected hours: 25.0 – 30.0 per week

Application Question(s):
Are you on a VISA?

Work Authorisation:
Australia (Preferred)

Work Location: In person

📌 Customer Service Coordinator Bayswater
🏢 DARYNS GARDEN SOLUTIONS
📍 Bayswater