Are you ready to launch your IT career in a dynamic and growing company? Our client small but expanding tech-savvy firm nestled in the heart of Perth's eastern suburbs and are on the hunt for a Level 1 Service Desk Officer to join their team!

Our client is an ambitious and customer-centric company committed to delivering top-notch IT solutions. Their friendly, innovative, and collaborative work setting makes them an ideal place to grow your career.

The Role:

As a Level 1 Service Desk Officer, you'll be at the forefront of their IT support team, assisting their clients with their day-to-day technical needs.

Your responsibilities include
Providing first-level technical support to end-users.
Troubleshooting and resolving IT-related queries and issues.
Knowledge of Office 365, SharePoint, Exchange, and Azure AD.
Assisting with Windows AD, Users and Computers, Security Permissions, and Group Policy.
Documenting and tracking support requests.
Collaborating with the IT team to find solutions.





Your skills:
A solid customer focus and a passion for helping others.
Previous experience in a similar role.
Knowledge of Office 365 and Windows AD.
Intermediate Level 1 ICT troubleshooting skills.
Excellent communication and professional phone manners.
The ability to prioritize tasks to meet SLAs.
A desire to learn and grow into more senior roles.
Good attention to detail.
Availability to work Monday - Friday, 8:30 am - 5 pm
Candidates must be permanent residents or citizens

What’s in it for you!
Ongoing career development opportunities.
A supportive and team-oriented team environment.
Competitive compensation package.
Convenient location in Perth's eastern suburbs.

Apply today To be considered for this role, submit your CV today (in Word format) by clicking the Apply button.

📌 Service Desk Engineer Level 1 East Perth
🏢 Professional Search Group
📍 East Perth