About the role {#about-the-role}

We're looking for an experienced, hands on Team Leader to guide and support a team of support workers across our SIL homes on a casual basis. You'll be the on-the-ground point of contact for your team, ensuring participants receive consistent, high quality, person centred support, while helping us meet the requirements of the recent NDIS SIL Practice Standards.

This is a versatile, casual role suited to someone who thrives on variable shifts and wants genuine input into how a home runs day to day.

Key responsibilities
Lead, roster, and support a team of support workers across one or more SIL homes
Model and coach person-centred, supported decision-making practice in daily support
Monitor and maintain participant support plans, progress notes, and shift handovers
Support incident, complaint, and risk management processes for your home(s)
Ensure Worker Screening Checks, training, and induction records stay current for your team
Step in on shift when needed to cover gaps or support complex situations
Liaise with families, support coordinators, and other stakeholders
Champion participant choice,



dignity of risk, and safeguarding in everyday practice

About you
Proven experience in disability support, with prior experience leading or supervising a team
Certificate III or IV in Disability, Individual Support, or a related field (or working towards)
Current NDIS Worker Screening Check (or willingness to obtain)
Current First Aid and CPR certificate
Valid Victorian driver's licence and access to a reliable vehicle
Strong understanding of person-centred practice, supported decision-making, and dignity of risk
Excellent communication skills and sound judgement under pressure
Flexibility to work variable shifts, including some evenings, weekends, or on-call cover

What we offer
Competitive hourly rate, negotiable based on experience and qualifications
Ongoing training and support, including in the new NDIS Practice Standards
A supportive team culture with genuine prospect to shape how your home runs
The chance to make a real, daily difference in participants' lives

📌 Team Leader – Supported Independent Living Heidelberg
🏢 RFM Services
📍 Heidelberg