Group Customer Experience Lead (Queensland)

Group Customer Experience Lead (Queensland)

14 Sep
|
TechM
|
Queensland

14 Sep

TechM

Queensland

Job Description
Capital Transport and Logistics Group Pty Ltd in Brisbane is seeking a Group Customer Experience Manager to lead the daily operations of the Customer Experience Department.
You will report to the State Manager and work with multiple internal teams to deliver service within national KPI timeframes.
You will train staff on company policies, manage escalations, and oversee performance metrics, ensuring high-quality bookings, safety compliance, and effective communication with clients and

📌 Group Customer Experience Lead (Queensland)
🏢 TechM
📍 Queensland

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