We are seeking a friendly, organised and skilled Medical Receptionist to join our medical centre team. This is a busy, patient-focused environment where your ability to multitask, communicate and create a positive experience for patients is essential.
About the role
As the first point of contact for our patients, you will play an important role in ensuring the smooth day-to-day operation of the medical centre.
Your responsibilities will include
Welcoming patients and providing a warm, professional front-desk experience.
Answering and managing a busy telephone system.
Scheduling, confirming and managing patient appointments.
Registering patients and maintaining accurate patient information.
Processing payments, Medicare transactions and other administrative tasks.
Liaising with doctors, nurses and other members of the medical team.
Managing patient enquiries with patience, empathy and professionalism.
Maintaining confidentiality and following medical centre policies and procedures.
Assisting with general administrative and reception duties as required.
About you
We are looking for someone who:
Is confident managing competing priorities in a busy environment.
Remains calm, professional and approachable under pressure.
Has excellent communication and interpersonal skills.
Is organised, reliable, willing to learn and attentive to detail.
Understands the importance of patient confidentiality and privacy.
Is comfortable using computers and learning practice management software.
Works well both independently and as part of a team.
Takes pride in providing exceptional patient service.
Experience in a medical centre or healthcare setting will be highly regarded but not an absolute necessity.
Why join us?
Positive workplace environment.
Join a supportive and skilled medical centre team.
Work in a role where you make a genuine difference to the patient experience.
Be part of a busy and rewarding healthcare environment.
Opportunities to develop your medical administration and reception skills.
How to apply
If you are someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent service, we would love to hear from you.
Please submit your resume and a brief cover letter outlining your experience and why you would be a good fit for our team.
We look forward to hearing from you!
📌 Full Time Medical Receptionist Albury
🏢 Border General Practice
📍 Albury
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