Quest on Wickham Terrace is welcoming current locals! Brand New Hotel opening end of October 2026 in Brisbane with start dates from Mid October to assist with bump in and training!

Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 160 franchised properties across Australia, New Zealand, and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest on Wickham Terrace is locally owned and operated. We love helping our guests to get as local as they like it, so they get the warmest welcome when they check in and we have the best local tips for them to check out.

Quest on Wickham Terrace is a brand-recent 95-key property located at 375 Wickham Terrace, Spring Hill, elevated above the future Wickham Private Hospital and directly opposite Roma Street Parkland. Designed specifically for corporate, medical, and extended-stay travellers, we pride ourselves on embedding the brand belief: "Everyone deserves a place to be themselves. We go further to create the moments that matter."

We are seeking a friendly and skilled Front Office Receptionist to join our team in Spring Hill, Queensland. This temporary,



casual role is essential for providing excellent customer service and ensuring a welcoming atmosphere for our guests. As the first point of contact, you will play a vital role in enhancing the guest experience and supporting the smooth operation of our hospitality services.

Responsibilities:
Greet and welcome guests upon arrival, ensuring a positive first impression.
Manage the front desk operations, including answering phone calls and responding to inquiries.
Assist guests with check-in and check-out procedures efficiently.
Maintain an organised and tidy reception area.
Handle guest requests and complaints with professionalism and courtesy.
Coordinate with other departments to ensure guest satisfaction.
Process reservations and manage booking systems accurately.

Qualifications:
High school diploma or equivalent.
Previous experience in a customer service role is preferred but not essential.
Strong communication and interpersonal skills.
Ability to work in a fast-paced setting and handle multiple tasks.
Proficient in using computer systems and office software.
A friendly and approachable demeanour.

📌 Front Office Receptionist Spring Hill
🏢 Quest Apartment Hotels
📍 Spring Hill